All items excluding lucky dips can be returned within 7 days of receiving the package, dm me on Instagram or email me (@[email protected]) to recieve a refund, refunds can take up to 10 days to reach your bank accounts(customers are responsible for covering shipping to return items) items must be in perfect condition with tags still on and unworn (please note that you will not be refunded the cost of shipping as the item will have been shipped) if an item is damaged please contact me via Instagram or email and we can get that sorted aswell 🥰